Privacy Policy
1. Introduction
1.1 Data Controller
CAQ Inc., 6400 S Fiddlers Green Circle, Suite 300, Greenwood Village, CO 80111, representative: Carsten Strebel (“CAQ Inc.”, “we”, “us”, or “our”) is responsible for the processing of personal data as described in this Privacy Policy. CAQ Inc. determines the purposes and means of processing personal data collected through our website and services.
1.2 Scope of Policy
CAQ Inc. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including creating a customer account.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information:
- Name, email address, phone number, and billing/shipping address
- Account login credentials (username and password)
- Payment details (processed securely via third-party payment providers)
- Communication preferences and customer service interactions
2.2 Non-Personal Information:
- IP address, browser type, and device information
- Website usage data, including pages visited and interactions
- Cookies and tracking technologies (see Section 6 for more details)
3. How We Use Your Information
We use your information for the following purposes:
- To create and manage customer accounts
- To process transactions and provide purchased products/services
- To communicate with you about your account, orders, and customer service inquiries
- To improve our website, services, and user experience
- To comply with legal obligations and protect against fraudulent activities
4. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers: Third-party vendors for payment processing, hosting, analytics, and marketing
- Legal Compliance: If required by law, such as in response to subpoenas or legal proceedings
- Business Transfers: In the event of a merger, acquisition, or asset sale
- Social Media Platforms: When you interact with social media links on our website, we may transmit your IP address to the respective social media provider for tracking and analytics purposes. Customers are responsible for informing themselves about how their data is processed by the respective social media platform by reviewing its privacy policy on the platform’s website.
5. Data Security
We implement industry-standard security measures to protect your data. However, no online platform is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Third-Party Service Providers
6.1 Use of Third-Party Providers
To provide our services efficiently, we engage third-party vendors and service providers for various operational purposes, including but not limited to hosting, payment processing, customer support, and analytics.
6.2 Types of Third-Party Services
These providers may assist us with:
- Payment processing and financial transactions
- Cloud hosting and data storage
- Website analytics and user behavior tracking
- Customer relationship management and support
6.3 Customer Right to Information
Customers may request a list of the third-party service providers we use by contacting us at info@caq-solutions.com. We will provide relevant details in accordance with applicable data protection laws.
6.4 Third-Party Compliance
All third-party providers we engage are required to comply with applicable data protection laws and contractual obligations to ensure the security and confidentiality of customer data.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
8. Newsletter Subscription
8.1 Opting into the Newsletter
Customers may voluntarily subscribe to our newsletter to receive updates, promotions, and relevant company news. By subscribing, customers consent to the processing of their email addresses for this purpose.
8.2 Data Collection for Newsletters
We collect and store the following information when you subscribe:
- E-mail address
- Name (if provided)
- Subscription preferences (e.g., topics of interest)
8.3 Unsubscribing
Customers can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the email or contacting us at info@caq-solutions.com. Upon unsubscribing, we will delete the customer’s email address from our mailing list.
8.4 Third-Party E-mail Providers
We may use third-party services to manage and distribute our newsletters. These providers process subscriber data in accordance with their privacy policies and applicable data protection laws.
8.5 No Data Sharing for Marketing Purposes
We do not sell or share newsletter subscriber data with third parties for independent marketing purposes.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data
- Opt-out of marketing emails (unsubscribe link included)
- Restrict or object to data processing in certain cases
To exercise your rights, contact us at info@caq-solutions.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
13. Contact Information
For any questions regarding this Privacy Policy, please contact us at:
CAQ Inc.
6400 S Fiddlers Green Circle, Suite 300
Greenwood Village, CO 80111
Email: info@caq-solutions.com
Phone: +1 (720) 659-3440
